Frequently Asked Questions
General Information
What is GoBuySell?
GoBuySell is an online platform that connects people looking to buy or sell used electric vehicles. It was created to facilitate secure and fast transactions between private individuals.
Who is the platform suitable for?
Do I need to create an account to use the platform?
I’m not sure if my product is suitable – what should I do?
Posting and Managing Listings
How do I post a listing?
How long is a listing active?
What does the status “Pending Approval” mean?
Can I edit a listing that’s already published?
What does “Featured Listing” mean?
How do I “bump” my listing?
How do I delete a listing?
Buying and Contacting the Seller
How do I search listings?
How do I contact the seller?
How can I tell if a listing is current?
Is there a warranty when purchasing?
How does the purchase itself take place?
Can I inspect the vehicle before buying?
Security and Fraud
How do I report a suspicious listing?
How can I protect myself from fraud?
What do you do in case of abuse?
What should I do if I have been defrauded?
Do you have a user rating system?
Payments and Fees
How much does it cost to post a listing?
What are the advantages of featured listings?
How do I pay for promotion?
Is there a subscription?
Technical Questions and Support
I can’t log into my account – what should I do?
I’m not receiving emails from the platform – why?
How do I delete my account?
The site isn’t loading correctly – what should I do?
Can I use GoBuySell on my phone?
Useful links
For the customer
Social networks
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